Shipping & Pick up
Order Processing
Orders are typically processed within 1-2 business days. Once Your Order has been shipped, you'll receive a confirmation email with tracking information when available.
Shipping
Shipping rates and available delivery options are calculated at checkout based on your order and delivery location.
Please make sure your shipping address is entered correctly before completing your order. If you notice an error after placing your order, contact us as soon as possible at info@naiathelabel.com and we'll do our best to help before the order is shipped.
Delivery Times
Delivery times vary depending on your location and the shipping service selected at checkout. Please note that carrier delays may occasionally occur and are outside of our control.
Local Pickup
Local Pickup is available at checkout at no additional charge.
Once your order is ready, you'll receive a Ready for Pickup notification with pickup details. Please wait until you receive this confirmation before coming to collect your order.
Important
Selecting local pickup does not mean your order is immediately ready. Please allow time for your order to be prepared.
Lost or Delayed Packages
If your Tracking shows an unusual delay or your package appears to be lost, please contact us at info@naiathelabel.com and we'll help you determine the next steps.
Questions?
If you need help with shipping or pickup, please contact us at info@naiathelabel.com. We're always happy to help.